Contact OPERS

We're here for you Monday through Friday, 8 a.m. to 4:30 p.m.

Member Information

Online Account

  • View your OPERS account
  • Update your personal contact information
  • Send us secure messages
  • Schedule appointments

Log in or register for your online account

Call Us


  • If you're an OPERS retiree with questions about your Health Reimbursement Arrangement (HRA), you must contact Via Benefits at 1-844-287-9945 between 8 a.m. and 7 p.m. (EST).

Fax or Drop Box

Before faxing, please call 1-800-222-7377 to speak with a representative.

You can come to our building to drop off forms or paperwork; security will direct you to our drop box.

Living or Traveling Outside the U.S.

There are things you should know about contacting us while out of the country.

Not an OPERS Member?

Visit Us By Appointment Only

Ohio Public Employees Retirement System
277 E. Town Street
Columbus, OH 43215

Schedule an appointment

Whether you’re just gathering information or would like guided assistance with a tool, application or resource, OPERS has three appointment options to fit various needs and preferences.

  • Phone Counseling - For members who would like a scheduled call.
  • Virtual Counseling - For members who prefer Zoom meetings. This option requires access to a computer and webcam.
  • In-House Counseling - For members who prefer to meet in-person at the OPERS office.

To schedule a one-on-one appointment with one of our counselors:

Unscheduled Closings and Delays

If OPERS should experience an unscheduled closing or delay, we will post a notice on the home page of website and our social media channels.

In the event of a level two snow emergency, OPERS will implement a delayed opening. Should conditions warrant, the office may close. During a level three snow emergency, OPERS will be closed.